This is me yesterday and this morning... jumping through hoops! Idiotially, I volunteered to be the head person for our tutor group this week and only afterwards realised I had no idea what the task was. When I eventually found the details of the task to complete, it became apparent that I would have to access a research paper for the information required to complete the task. So, simple I thought, just use the online library service for the Uni, it cost them £55 million, so it's bound to be simple enough.
I logged into the library, searched for author... nothing, searched for journal... nothing, searched everything... still nothing. So, I logged into Athens... just a huge list of material, but not what I was looking for. Enough time wasted, so I E-mailed the tutor asking how the hell I could find this paper.
I got the reply this morning. Via the Uni library website, into Athens... select some seemingly arbitrary item off the list there.Travel to another website, serach there, check some box, click another arbitrary link, download the .pdf. How simple, I wonder why I never figured that out for myself. Then cheekily, at the end of the E-mail, my tutor suggests I see the librarian about a getting a tutorial. Well, I've already had the tutorial, and contrary to expectations, it never taught me how to jump through hoops!